Our today’s review will highlight top tools that you must remember if you are willing to achieve really great results! Best Joomla Extensions from Fastw3b!

1. Quality.

Is your product of high quality?

It’s not enough to develop a component and publish it on JED. You need to test it thoroughly, check its usability, make it available in the most popular foreign languages. Only after that you can be sure that your customers will be satisfied with your product and will recommend it to others. Just ask your loyal customers to spend some time and test the product. The feedback you will get is the most valuable and helpful thing for the future development and promotion of your Joomla software.

2. Honesty.

Are you honest with your customers?

This sounds like a simple human feature but you must have it if you want to run a successful Joomla! business. Honesty plays a crucial role in your business success! Tell only the truth about your product! It is so tempting to make a description of your product brighter, fuller and more attractive to your site visitors. But remember such a simple thing: telling unreal things you won’t get positive feedbacks, high ratings and increase of your sales. You will get a converse effect: negative feedbacks, low ratings and no sales in future.
Also, do not promise anything if you are not 100% sure that you will be able to do the job in the promised time. Say that the update will be released in a week but release it in two days. It will have a great positive impact on your customers!

3. Support.

Are your customers satisfied with your support service?

How do you think what people appreciate most of all? It is attitude! How much will the bad attitude cost you? Let’s assume that your loyal customer is paying his annual support subscription around $100 plus he tries your new products that you release and let’s take an average price — $50. Let’s imagine that you/your company develops at least 5 components per year. So fully satisfied customer invests about $350 per year. Beside this he recommends your company as a good one to his friends/colleagues and can write about you on some forums or in his blog if he is really satisfied with your products and support. So I’m sure he will bring you at least one more customer who would also like to try your products! It means that instead of $350 you make already $700! The same can be said about any other customer who will be satisfied with your service! You can earn extra $ 700 and even more or nothing if your first customer will prefer your competitor to you and cancel his subscription on your web site. So every time you write a reply or answer by phone keep in mind that you are addressing not to the only person but to the unlimited number of new potential customers.

Just think it over and remember some weak points in your support service that should be improved.